Terms of service

Welcome to EverMosaic. These Terms of Service govern your access to and use of EverMosaic.casa and your purchase of products offered through our website.

Throughout these Terms, “EverMosaic,” “we,” “us,” and “our” refer to the operator of EverMosaic.casa. “You” refers to visitors, customers, and other users of our website.

By accessing our website or placing an order, you agree to these Terms.

1. Online Store

Our website provides customers with access to creative craft products, decorative art products, diamond art kits, mosaic-inspired products, and related merchandise.

You must use our website only for lawful purposes. You may not use our services to violate applicable laws, infringe the rights of others, distribute malicious software, interfere with website security, or engage in fraudulent activity.

2. Product Information

We make reasonable efforts to provide clear product descriptions, photographs, specifications, sizes, and other relevant information.

However, colors and visual details displayed on your screen may differ slightly from the physical product due to photography, lighting, screen settings, manufacturing variations, and other factors.

We reserve the right to update product descriptions or correct errors when necessary.

3. Prices

Prices displayed on EverMosaic.casa are subject to change without notice.

The price shown at checkout at the time an order is submitted will generally be the applicable purchase price, except in cases involving obvious pricing errors, technical problems, fraud, or other circumstances where cancellation is reasonably necessary.

Applicable taxes, duties, or other charges will be handled as displayed during checkout or as required by applicable law.

4. Orders

Submitting an order does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, limit, or cancel orders when reasonably necessary, including cases involving suspected fraud, inaccurate information, product availability problems, pricing errors, or unauthorized resale activity.

If we cancel an order after payment has been collected, the applicable amount will be refunded.

5. Payments

Customers are responsible for providing accurate and authorized payment information.

Payments may be processed by third-party payment providers. Your use of a particular payment method may therefore also be subject to the applicable provider's terms and privacy practices.

6. Shipping

EverMosaic offers free worldwide shipping on eligible purchases.

Our estimated standard delivery timeframe is approximately 7–14 days. Delivery estimates are not guaranteed arrival dates.

International shipments may occasionally experience delays related to customs, local carriers, holidays, severe weather, or other circumstances beyond our reasonable control.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of receipt, subject to our Return & Refund Policy.

Customers should contact us before sending a product back so we can provide appropriate instructions.

8. Intellectual Property

Unless otherwise stated, website materials belonging to EverMosaic, including original branding, written content, graphics, layouts, and other proprietary materials, may be protected by intellectual property laws.

You may not reproduce, distribute, commercially exploit, or misuse protected EverMosaic materials without authorization.

9. Third-Party Services

Our website may use third-party services for payments, shipping, analytics, hosting, or other operational functions.

We are not responsible for independent third-party websites or services except to the extent required by applicable law.

10. Limitation of Liability

To the maximum extent permitted by applicable law, EverMosaic will not be liable for indirect, incidental, special, or consequential losses resulting from use of our website or products.

Nothing in these Terms excludes or restricts liability that cannot legally be excluded or restricted.

11. Changes to These Terms

We may update these Terms when our services, business practices, or applicable requirements change. The current version will be published on EverMosaic.casa with an updated revision date.