Shipping policy

EverMosaic is pleased to offer free worldwide shipping to make our creative products accessible to customers across different countries and regions.

This Shipping Policy explains our general processing, delivery, tracking, and international shipping practices.

Free Worldwide Shipping

Standard shipping is free for eligible orders placed through EverMosaic.casa.

There is no standard shipping charge for qualifying destinations. If an optional expedited or specialized shipping service is available, any additional cost will be clearly presented before checkout.

Order Processing

Orders must first be confirmed and prepared before shipment.

Processing may include payment verification, product preparation, packaging, and transfer to the appropriate shipping carrier.

Processing times may be affected by weekends, public holidays, unusually high order volumes, product availability, or verification requirements.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–14 days

This timeframe is an estimate rather than a guaranteed delivery date.

Depending on your destination, orders may be handled by international and local shipping partners before reaching the final delivery address.

International Orders

EverMosaic serves customers worldwide.

International deliveries may be affected by customs inspections, border procedures, regional transportation networks, local postal services, and other factors outside our direct control.

Where customs duties, import taxes, VAT, brokerage fees, or similar charges apply, responsibility will be determined by applicable law and the information presented during the purchasing process.

Tracking Your Order

Tracking information may be provided after shipment when tracking is available for the applicable delivery service.

Please allow time for tracking systems to update after receiving your shipping confirmation. It is normal for some carriers to take additional time before the first tracking movement appears.

Incorrect Shipping Addresses

Customers are responsible for providing complete and accurate shipping information during checkout.

If you notice an error in your delivery address, contact us as soon as possible at support@EverMosaic.casa.

We will attempt to assist if the order has not yet entered fulfillment or shipment. However, we cannot guarantee that an address can be changed after processing has begun.

Delayed Orders

Most orders should arrive within the estimated delivery period, but occasional delays can happen.

Weather conditions, customs processing, carrier disruptions, peak shopping periods, holidays, and unexpected transportation issues may affect delivery.

If your order appears significantly delayed, contact our customer support team with your order number so we can review the available shipment information.